Question 1

I have private health insurance. Do you accept this form of payment?

Accepted Answer

Yes, we accept all private health types and have a HICAPs terminal available in the room which you can use to pay for your appointment.

Question 2

Do you accept work cover referrals?

Accepted Answer

Yes we accept work cover referrals and we will liaise with your Doctor and the Insurance Company taking care of your claim.

Question 3

Do I need a referral to see a Physiotherapist or Exercise Physiologist?

Accepted Answer

No, a referral is not a requirement if you wish to see a Physiotherapist or Exercise Physiologist. If you wish for progress notes and reports to be sent to your Doctor or other health professionals, simply inform your Practitioner.

Question 4

How much does it cost to see a Physiotherapist or Exercise Physiologist?

Accepted Answer

An initial appointment costs $110 and subsequent appointments will vary in cost based on the duration of the session. A 30 minute session will cost $95, a 45 minute session will cost $110 and an hour session will cost $130. Unified health Programs are valued at $140 - these appointments are one hour long and incorporate 30 min of Physio and 30 min of Exercise Physiology in the one visit.

Question 5

How many sessions do I need to see a Physio?

Accepted Answer

The length of treatment for an injury will vary between individuals due to a multitude of factors such as fitness capacity, co-morbidity and the injury type and extent.

Typically, for pain management an average client will see a Physio 1-4 times. 
To treat an acute injury an average client will see a Physio 6-12 times. 
For chronic conditions, this number could be higher.

Question 6

Is there parking available?

Accepted Answer

Yes, our clients can park for free at the DOOLEYs Health and Fitness parking. We are located within the Gym on level 2.

Question 7

Can I take public transport to Stay Active Longer?

Accepted Answer

Yes, our clinic is conveniently located a 2 minute walk from Lidcombe Station on Church Street. Lidcombe is serviced regularly by bus and rail networks.

Question 8

What should I bring to the session?

Accepted Answer

1. Bring or email any Doctors letters, scans, and reports
2. Wear appropriate exercise attire including shoes
3. Bring a towel and sufficient hydration. We do have bubblers and a water filter available on site

Question 9

Do you Bulk Bill Medicare Referrals?

Accepted Answer

We accept CDM/EPC referrals however we do charge a small gap fee to make up of the cost of the session. This is to ensure that we can continue to meet operational costs and continue to provide high quality interventions to the community.

Question 10

What is an Exercise Physiologist?

Accepted Answer

Accredited Exercise Physiologists are specialised in prescribing and designing safe and effective exercise programs for health. They are University trained allied health providers who have extensive knowledge of how the body moves, functions and therefore can help people with acute, sub-acute, or chronic medical conditions, injuries, and disabilities.

Question 11

How is Exercise Physiology different to personal training?

Accepted Answer

Personal training typically involves training healthy people who have little or no existing injuries or conditions whereas Exercise Physiology is tailored for individuals who require extra attention and consideration while exercising. Exercise Physiologists must complete at least 4 years of tertiary study and are regulated by Exercise and Sports Science Australia. Most Exercise Physiologists have a provider number and are certified to work with individuals with Medicare care plans, Workcover/CTP and NDIS participants.

Question 12

What is online coaching?

Accepted Answer

Online coaching is one of our services we have designed for individuals who have no exercise plan or structure. Our online coaching is fully customisable to clients and their access to Gym equipment. Our exercise physiologists design and create personalised monthly exercise programs to ensure you are progressing and getting stronger. This program is delivered to clients via our partnered App, Everfit. This app allows you to visually see your workouts, exercises and track your results and chat with our Exercise Physiologists if you do not like certain exercises or find certain movements aggravating. For only $75 a month, this service has been groundbreaking - clients reporting that they have achieved health milestones like weight loss and strength gain.

Question 13

What payment methods do you accept?

Accepted Answer

To provide hassle free payments we accept:

Cash
Eftpos/Credit Card 
Amex 
Bank Transfer
Private Health - HICAPs available for instant claiming

Note: No surcharge on Eftpos payments either. We truly are one of a kind.

Exercise Physiology and Physiotherapy Lidcombe NSW

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